We and our partners are working to make sure that PSLF stays strong, works better, and endures. You may not be able to wrap it and tie a bow around it, but—for many—PSLF is a gift that keeps on giving, and one that can last for generations.
Under the recently announced Limited Waiver Opportunity for PSLF, FFEL borrowers have an opportunity to pursue PSLF without restarting the clock. As long as the other conditions for PSLF were met—full-time employment at a public service organization like a 501(c)(3)—previous payments made on FFELs will count towards PSLF as long as they are consolidated before October 31, 2022 and submit the appropriate employment paperwork.. Finally, borrowers under this orphaned loan program will be able to enjoy PSLF without the added hurdle of 10 extra years of repayment.
If your QPs go missing, don’t panic! It’s usually a simple mistake that can be corrected with a little patience. If this happens to you, give us a call—we’re here to guide you through thick and thin!
She pulled up last year’s form, which she had saved to the cloud. It looked identical to this year’s—just the date was changed—no new qualifying payments, 12 shy of the number she expected. Her heart sank: this was wrong. Was it her fault? Did she forget something? How could this have happened? Almost worse than the results was the fact that now she would have to call. She’d have to dial her servicer, sit on hold, and be told that she’d made a mistake.
As borrowers make plans to resume making student loan payments in February, they may have questions about who will be servicing those loans. We learned earlier this year that two large student loan servicers—PHEAA and Granite State—would no longer service federal student loans. The former, through its subsidiary FedLoan, is responsible for all borrowers pursuing Public Service Loan Forgiveness, a program that has been under intense scrutiny throughout the student debt crisis. Just last month, yet another major servicer—Navient— announced that it would no longer manage federal loans, transferring them to another company.
Following the hearings in June, the Dept. of Ed. made a request for comments, an opportunity for borrowers pursuing PSLF to join the process. To amplify your voices, the Student Borrower Protection Center has partnered with a number of state and national organizations to collect borrower stories and send them on to Washington.
What can we do to change the culture around student debt? First off, we need to start talking about it.
Join us June 7, 14, 21 & 28 as Joy and Ryan navigate the muddy waters of student debt and how you can “flip the script on student debt.”
At Navigate, we are working to bring our expertise to bear on the injustices of student debt. Earlier this year, the Student Borrower Protection Center wrote powerfully about the ways in which the student debt crisis is a civil rights crisis: “The reality for Black and Latino borrowers who bear the brunt of this debt load and its consequences is even more stark, making student loan debt a key barrier to racial equity.” We have work to do.